Clients consistently describe a team that combines expertise with real empathy, staying in touch throughout the process and negotiating aggressively for settlements. Staff are described as warm and approachable, making the injury claim experience less stressful from start to finish.
Their handling of car accidents draws particular praise, with reviewers citing both knowledge of insurance claims and ability to reach settlements quickly. One client named Jason Prueher directly for his efficiency and expertise in resolving multiple accident cases.
Review evidence is limited. The firm specializes in sexual abuse claims involving institutions, professionals, and family members, with service areas spanning Connecticut and nationwide. No reviews are available to assess client experience or outcomes.
Reviewers who worked with the firm on personal injury and workers' compensation cases consistently praise John Serrano as knowledgeable and responsive. Multiple complaints across family law, immigration, and criminal work describe unresponsiveness, nondelivery, and refusal to engage after payment. Review evidence is limited in scope and unevenly distributed across service lines.
Most clients report responsive, attentive service from named attorneys like Lee Gold and Pat who communicate regularly and guide cases to completion. One older complaint alleges missing fee accountability, though it stands isolated among 20 reviews.
Last updated 2026-07-15