Ten reviews average 1.4 stars, with 90% one or two-star ratings. Available complaints include personal harassment, repeated missed appointments without explanation, disorganized office space, and lack of professional communication. No substantive praise for legal services is evident in the review record.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers consistently report feeling heard and supported from intake through case closure. Staff call with updates, grasp injury details, and treat clients like family rather than case numbers. One reviewer noted the firm prioritizes health recovery over case volume alone.
Clients consistently praise Kevin Ferry and attorney Monique Foley for combining legal skill with genuine care. They explain each step clearly, respond quickly, and secure strong settlements while making stressful cases feel manageable. Staff including Melissa and Arlene earn repeat mentions for professionalism and warmth. Long-term clients report Kerry Ferry becomes a trusted advocate who listens deeply, supports recovery, and treats each case as a human experience, not just a legal transaction.
Clients report strong personal attention and consistent case updates from Brian Mongelluzzo's team, with several praising the firm's warmth and respect during difficult times. One dissenting review alleged mishandling of a workers' comp case, though it remains unsubstantiated against the prevailing 89% five-star pattern.
Last updated 2026-07-15