Attorney Cynthia Crockett and her team earn consistent praise for attentiveness, genuine care, and communicating throughout the process. Reviewers note the paralegal Patricia's efficiency and the office's warmth, though one older complaint cited poor return calls.
Reviewers consistently report feeling heard and kept in the loop, with Attorney Poirot and the team delivering clear explanations and hard work on settlements. Staff handle cases end-to-end, making clients feel in control rather than like a number.
William Gerace, Cara Cavallari, and their named associates (Rice, Sullivan, Melissa at front desk) deliver consistent hands-on attention across criminal defense cases. Clients report quick resolutions, clear explanations of each step, and being treated as people, not case numbers. One outlier complaint about non-responsiveness after payment; the bulk of 97 reviews celebrate outcomes from traffic tickets to serious felonies, with staff praised for patience and follow-up under prolonged stress. Their website claims over 35 years in operation across Connecticut. Cases appear to span speeding tickets through sexual assault defense and personal injury; several reviewers note case dismissals and better-than-expected outcomes. The firm emphasizes genuine care and strategy over volume processing, with repeat praise for Gerace's criminal law expertise and Cavallari's efficiency.
The firm wins strong praise for timely responses, patient case explanation, and meaningful settlements. Timothy O'Keefe and Frank Usseglio earn consistent recognition from clients and peers for professionalism and care. One old grievance complaint stands out against the overwhelming positive record.
Last updated 2026-07-15