Core details are sourced from this business's Google Business Profile (checked 2026-09-15). Website-sourced details were fetched 2026-07-15.
Most clients describe attentive, caring representation from named attorneys like Manny Cicchiello, Cherie Perez, and Carli Ross. Staff keep clients informed at each step, respond quickly, and handle complicated cases smoothly even over years of litigation.
Two critical complaints emerged: one client reported inconsistent communication and poor responsiveness, while another alleged that attorney Michael Riley settled a case against her wishes, misled the other party, and sent an unprepared intern to court without showing up himself. The second reviewer also questioned whether bias factored into her experience.
As listed on Google.
Operating:80+ years combined experience
As published by the business on its own website; not independently verified.
Clients who connect in person report quick resolutions and helpful attorneys, but some who rely on phone contact face months without callbacks or communication after claim denials.
Reviewers consistently report feeling heard and supported throughout their cases, with staff answering calls quickly and explaining steps in plain language. Attorney Claire Hannant and the broader Carter Mario team earn praise for combining professionalism with genuine empathy, connecting clients to medical providers, and keeping them updated on progress.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-15