Clients consistently experience attentive staff and clear updates from intake through settlement. Named attorneys like Manny Cicchiello and Cherie Perez earn specific praise for responsiveness and care, though one negative review raised serious concerns about alleged unauthorised settlement attempts and lack of courtroom advocacy.
Workers' compensation cases routinely receive multi-year guidance, while accident cases benefit from what reviewers describe as straightforward handling. Staff members including paralegals Joanna Borlin and Carli are named repeatedly. One complaint flagged communication gaps and documentation failures; another alleged attorney misconduct and potential discrimination.
Clients who connect in person report quick resolutions and helpful attorneys, but some who rely on phone contact face months without callbacks or communication after claim denials.
Staff like Carla Minniefield, Elaine Martinez, and Medy communicate constantly, answer questions promptly, and update clients on case progress. Reviewers credit named attorneys for going above and beyond. One client felt unsupported and unhappy with settlement, but the firm's 4.9 rating across 609 reviews and 93% five-star concentration reflect consistent satisfaction.
Reviewers consistently report smooth case handling and direct access to the attorney and team. Clients describe getting compensated fairly for injuries, receiving clear updates throughout their case, and feeling genuinely heard by Michael Chambers and his staff.
Last updated 2026-07-15